Does your company ship internationally?
Currently, we ship only within Canada but we hope to expand internationally in the near future.
How long will it take to receive my order?
Due to the custom nature of our business, please allow 3-4 business days (excluding holidays) for orders to be processed and an additional 7-10 business days for the order to arrive. We cannot be held liable for any delays the shipping companies may cause. If you have any questions regarding your order, please email us at email@example.com.
How much is shipping?
Costs for shipping will vary according to the weight of the package and location. On orders over $199, shipping is free across Canada.
What happens if the package is damaged upon delivery?
If a package arrives damaged or has been tampered with, please contact the shipping company directly. We are not responsible for any lost or damaged items.
How much will I have to pay in international duties and taxes?
Duties and taxes will vary based on the cost of the items. Import/customs fees are the responsibility of the customer.